Privacy Policy
Last updated: 15 October 2026
GetMyHelp is a mobile app for employers and people looking to hire help or services, operated by Local Connects ("we", "us"). This policy explains what information we collect when you use GetMyHelp and the website getmyhelp.app, how we use it, and the choices you have.
1. Information we collect
- Account information — your mobile number, which we use to sign you in with a one-time password (OTP), and the name you give us.
- Profile information — details you choose to add, such as the type of work or services you offer or need, skills, languages, working hours, photos, videos and references.
- Location — with your permission, your device location, and the areas you choose, so we can show you people, jobs and services nearby.
- Ads and content — job ads, neighbourhood ads, photos, videos and reviews you post.
- Payments — if you buy a paid service, payment is processed by our payment partner. We receive the transaction status and reference, not your card or bank details.
- Device and usage information — app version, device type, push-notification token, and basic logs of how the app is used, so we can keep it working and secure.
2. How we use your information
- To create and secure your account and sign you in.
- To match job seekers with employers, and people with local services, based on location and preferences.
- To show your profile or ads to other users, as described in the app.
- To send you notifications you have asked for, such as new ads or offers near you.
- To process payments, prevent fraud and misuse, and respond to reports.
- To provide support and improve our apps.
3. What other users can see
Our apps connect people. Information you place on your profile or in an ad — such as your name, photo, work type, skills and approximate area — may be visible to other users of our apps. Your contact details are shared only in the ways described in the app.
4. Sharing
We do not sell your personal information. We share it only with service providers that help us run our apps (for example cloud hosting, SMS/OTP delivery, push notifications and payment processing), when required by law, or to protect the safety of our users.
5. Storage and security
Your data is stored on secure cloud servers located in India. We use encryption in transit and access controls to protect it. No system is completely secure, but we work to protect your information.
6. Retention and deletion
We keep your information while your account is active. You can ask us to delete your account and personal data at any time by writing to info@getmyhelp.app from, or mentioning, your registered mobile number. We will delete it, except for any records we must keep by law.
7. Your choices
- You can edit your profile in the app at any time.
- You can turn off location access or notifications in your phone settings.
- You can ask for a copy of, correction of, or deletion of your personal data.
8. Children
Our apps are meant for people aged 18 and above. We do not knowingly collect information from children.
9. Changes
We may update this policy. We will post the new version on this page and change the date at the top.
10. Contact and grievances
For questions or complaints about this policy or your data, contact Nikhil K, Local Connects, # Trifecta Starlight, ITPL Main Road, Garudacharpalya, Bangalore 560048, at info@getmyhelp.app.